The Patient Coordinator is an ambassador of the practice to the outside world, in the truest sense of the word. They are the first and last point of contact for every appointment for every patient, and so this position is responsible for setting the patient’s appointment up for success. They work closely with the practice manager, and are the primary contact for patients, their families, and the Dentists, as well as the Spoonwood administration team. They will greet, instruct, direct and schedule patients and visitors. The Patient Coordinator is a critical element that is the eyes and ears of the organization. They set the tone for the patient, their appointment and the practice, and will need to communicate well with all levels of the organization as needed.
Major Duties & Responsibilities
Previous experience in the dental field preferred, though on-the-job training is provided. Some knowledge of dental and medical terminology is necessary to be able to answer any questions that the patient might have. Must be able to adapt to any type of situation, think quickly on their feet, and treat each patient as a valued client and ensure that they are cared for in a quick and efficient manner. They must also be comfortable working in a fast-paced environment. Motivating team player. Strong computer and analytical skills. HS or GED education and/or higher.
We provide competitive salaries and an attractive benefits package, including comprehensive health and dental insurance, PTO, CE reimbursements, paid holidays, and a profit-sharing 401K.
The Monadnock region of southwestern New Hampshire is a great place to live, work, and play with easy access to cities, airports, mountains, and the ocean.
More about this area:
If you’re ready to join our dynamic and growing team, contact us at hr@raynordental.com or call
603-292-2210 x5002
We are an Equal Opportunity Employer